Goal-oriented pricing
that scales with you
Try Team plan features for 14 days · No credit card required · No coding needed
Starter
Small companies
$
52
or $65 month-to-month
/mo
billed annuallyor $65 month-to-month
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1 active Digitalbot
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1,000 valid chats/mo
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Unlimited number of stories
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7-day training history
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All integrations
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Basic reporting
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Data security
Disclaimer
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| Starter | Team | Business | Enterprise |
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Pricing (all prices in USD)
| Price / month (billed annually) | $52 | $142 | $424 | Contact us |
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| Price / month (billed monthly) | $65 | $169 | $499 | - |
Fundamentals
| Active digitalbots ? An active bot is connected to any integration, excluding our native Chat Widget, and accepts chats. | 1 | 5 | Unlimited | Unlimited |
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| Chats ? A valid chat has at least one interaction. We don’t count chats that are empty or haven’t been responded to by your chatbot. After you reach your monthly chat package, you'll be charged $0.03 per each additional chat. | 1,000 valid chats | 5,000 valid chats | 25,000 valid chats | Custom chats package |
| Number of Stories ? A Story is a conversation scenario used by your chatbot to communicate with users. | Unlimited | Unlimited | Unlimited | Unlimited |
| Button actions ? Button actions let you perform special tasks when a user clicks a button. You can use them to assign information to users or chats, segment users, and create custom user lists. | - |  |
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| Team collaboration ? Invite your teammates to ChatBot and share your work. | - | |
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| Training history ? See unmatched queries and train your chatbot to recognize them in the future. | Within the last 7 days | All | All | All |
| Version History ? Access all the published versions of your chatbot Story. | - | |
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Integrations
| Chat Widget ? Add a digitalbot to your website using our customizable Chat Widget. | |
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| LiveChat ? Integrate DigitalBot with LiveChat to fuse AI scalability and the human approach into your customer service. | |
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| HelpDesk ? Scale your support services and let customers create tickets while chatting. | |
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| Facebook Messenger ? Connect with your Facebook fans. | |
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| WordPress ? Add a digitalbot to your WordPress site in a couple of clicks. | |
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| Shopify ? Offer 24/7 personalized customer service and drive sales performance. | |
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| Slack ? Connect DigitalBot to Slack to streamline your office workflow. | |
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| Zapier ? Connect DigitalBot to over 1,500 apps. | |
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| Freshdesk ? Collect support tickets and customer contact details through chats. | |
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| Zendesk ? Reduce repetitive tasks and collect Zendesk tickets with a digitalbot. | |
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| Custom ? Our developers will build custom integrations into your tools and services so that they meet your business needs. | - | - | - | |
Reporting
| All chats ? The total number of chats in a given period. | |
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| Paid chats ? Chats that exceed the number of chats included in your pricing plan in a given period. | |
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| Busiest period ? A heat map that presents your chatbot’s activity at a given time of day. | - | |
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| All messages ? The number of all messages your chatbot received in a given period. | |
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| Average messages ? The average number of messages per conversation users send to your chatbot in a given period. | |
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| Popularity of interactions ? This report shows the popularity of all interactions in a given chatbot Story. | - | |
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| All users ? The total number of users who chatted with your chatbot in a given period. | |
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Security
| Secure 256-bit SSL encryption ? Secure 256-bit SSL encryption for website visitors and users who connect with your Digitalbots. | |
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| Sign in with (Google, Microsoft, Facebook, LiveChat) ? You can use your Google, Microsoft, Facebook, or LiveChat account details to log in to DigitalBot. | |
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| Custom SSO ? Seamless authentication across your enterprise apps with ChatBot single sign-on support. | - | - | - | |
Product education and support
| Help center ? Comprehensive articles on ChatBot installation, usage, and customization. | |
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| Email support ? Our support is available via email. Feel free to drop us a line at support@digitalbot.com. | |
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| Personal onboarding ? One of our experts will walk you through ChatBot and show how you can get the most out of it. | - | - | - | |
| Premium customer support ? Our customer support specialists will prioritize your support inquiries. | - | - | - | |
| Security assistance ? Our specialists will advise you on the best practices regarding ChatBot security within your company. | - | - | - | |
| Digitalbot building services ? Our digitalbot designers will design and implement chatbots that cover your business needs. | - | - | - | |
| Digitalbot maintenance ? Our experts will track and improve your chatbots over time. | - | - | - | |
| Dedicated account manager ? A dedicated account manager will help you with ChatBot setup and optimization. | - | - | - | |
Opening a DigitalBot
account for a client?
Become our Partner and set up your clients’ accounts
directly in our Partner App.
directly in our Partner App.
"The DigitalBot platform has become a key part of our proposition. It's fully flexible and has allowed us to drive 30% more leads while dramatically reducing our cost to serve."
Joe Bush
Co-founder of The Chat Shop
Frequently Asked Questions
It’s a chat that contains at least one successful interaction between the user and the digitalbot. You’ll never pay for spam chats.
You can create as many digitalbots as you need, but the number of active bots depends on your pricing plan.
We’ll email you an invoice at the provided email address after each successful payment.
Yes, you can use your Digitalbots on multiple websites.
We accept major credit cards including Visa, Mastercard, American Express, and Discover.
No, there are no contracts or hidden fees. You can cancel anytime.
You lose access to your DigitalBot dashboard. However, your data and setup remain intact and safe. To log in to DigitalBot again, you need to provide your credit card details.
We don’t require your credit card details to start your free trial. We’ll need them when your trial is over and you decide to upgrade to a paid plan. You can unsubscribe anytime.
It’s a conversation scenario between the Digitalbot and your users. One Story can be assigned to multiple Digitalbots on your website and messaging platforms including Facebook Messenger, Slack, or LiveChat.
Yes. A digitalbot can transfer a chat to a human agent or create a ticket when you use the LiveChat integration.
digitalBot lets you build bots in any language, but the digitalBot app is available only in English.
digitalBot stores its customers’ information in a data center located near Dublin (Ireland).
We provide Help Center materials, videos, and the digitalbot Best Practices Guide, which can help you create well-optimized digitalbots.
Got more questions?
Contact our DigitalBot Support Heroes.
They’ll provide you with all the information you need.
They’ll provide you with all the information you need.
Start using DigitalBot
right away
- Free 14-day trial
- No credit card required
- No coding needed
